FAQs

Table Of Content

  1. How does the ChewyPupBall work?
  2. What material this is made of?
  3. What types of can I put treats inside the ball?
  4. Can this serve as a toothbrush?
  5. Is the ChewyPupBall safe for my pet?
  6. How do I clean the ChewyBall?
  7. Does ChewyPupBall help whiten my pets teeth?
  8. Can my pet destroy the ChewyPupBall?
  9. What ChewyPupBall Size Is Best For My Pet?
  10. What is your return policy?
  11. How long does shipping take?
  12. What if I have more questions or need further assistance?

1. How does the ChewyPupBall work?

The ChewyPupBall is an interactive treat sniffing ball that engages your pet's senses and encourages them to search for treats. Simply fill the ball with your pet's favorite treats, and as they roll, toss, or sniff the ball, they will be rewarded with tasty surprises. The ChewyBall is also designed to relieve stress and can bring excitement to your pet's boredom, when chewing down any treats within the ChewyPupBall it can cleanse their teeth, making them healthier and better than before.

2. What material this is made of?

These tough durable dog balls are made of Non-Toxic natural rubber material: more durable, healthy, and puncture-resistant compared with PVC and TPR.

3. What types of can I put treats inside the ball?

Certainly. You can put any food or treats inside the ball. Kettle, shredded chicken, or even peanut butter.

4. Can this serve as a toothbrush?

Yes and No. It effectively helps clean the teeth, massage gums and tongue, reducing dental plaque and tartar breeding, thus preventing a variety of oral diseases. However, the bristles on the toothbrush may be more effective in whitening your pets teeth.

5. Is the ChewyPupBall safe for my pet?
Absolutely! The ChewyPupBall is made with premium materials that are safe and non-toxic for your pet to play with and interact. We prioritize the well-being and safety of your furry friends. Check Out Question 5. For More Information.

6. How do I clean the ChewyPupBall?
Cleaning the ChewyPupBall is a breeze. Simply wash it warm water, and allow it to air dry or towel dry before the next use. This ensures hygiene and longevity of the ball. (a tiny bit of non toxic soap, can help too just make sure it is thoroughly washed out and dried out so your pet isn't chewing on any chemicals, and the ball can last longer.)

7. Does ChewyPupBall help whiten my pets teeth?

NO. ChewyPupBall cannot and will Not whiten any of your pets teeth. If any other business is advertising about that. It is misleading and needs to change. ChewyPupBall is design to rub off any food debris that is engraved around your pets teeth, (kind of like how we floss). With its simplistic design it has no special cure to enhance a whiter smile. Please Read More Of Our FAQ’s to help us secure your trust and support that we make sure is our main priority, not just as a company but as a growing community too.


8. Can my pet destroy the ChewyPupBall?

While the ChewyPupBall is designed to be durable and withstand regular play and desirable treats, no toy is completely indestructible. It is recommended to supervise your pet during playtime and inspect the ball regularly for any signs of damage. If the ball becomes damaged, please discontinue use for safety reasons and please throw out any pieces that is laying around. Dogs of all kinds tend to chew on everything and may be confused on what is a toy and what isn't. However, the ChewyPupBall is also multi-purpose dog toy that is created for the enjoyment of treats, stress relief, and cleaning of around your pets teeth. So, please throw away any pieces that is broken off. We wouldn't want any of our members to be angry with us, from an accident that we can't fix. We want all our lovely members and pets to feel safe at all times!!

9. What ChewyPupBall Size Is Best For My Pet?

For the most part choosing any dog toy size can be pretty simple but it is best to ensure it is comfortable for your pet to enjoy and prevent any higher risk to choking if the ball is too small. Our ChewyPupBall sizes are based on how much your does weighs, because that would generally simplify the type of dog you have. 

  • Small dogs weighing up to around 20lbs to 25lbs should be recommended the small ChewyPupBall size.
  • Medium Dogs weighing around 25 to 50lbs should be recommended the medium ChewyPupBall size.
  • Large Dogs weighing from 50lbs to even 100lbs should get the Large ChewyPupBall size.

Our own dog (charlie) is a brown lab, and she weighs 55lbs, the best ball size that fits her is the medium ball size. To further show our description on the right size here 3 different pictures of Charlie with our 3 different ball sizes.

(She seemed to enjoy the 6cm and 5cm) Hope This Helps!!

  

10. What is your return policy?
We offer a 14-day return policy for the ChewyPupBall. If you are not satisfied with your purchase, please contact our customer return service at return@chewypupball.com, within 14 days of receiving the product. Our team will guide you through the return process and provide assistance.

11. How long does shipping take?
We strive to deliver your ChewyPupBall within 7-14 business days from the date of purchase. Please note that shipping times may vary depending on your location and any unforeseen circumstances. You will receive tracking information once your order is processed.

 

12. What if I have more questions or need further assistance?
If you have any additional questions or need further assistance, please don't hesitate to contact our customer support team at support@chewypupball.com. We are here to help and ensure your experience with the ChewyPupBall is as enjoyable as possible.